Terms of Service

Please read the following Terms of Service carefully before using GoalSpace.

Article 1 (Application) #

These Terms set forth the conditions of use for GoalSpace (hereinafter, “this App”) and the services provided through it (hereinafter, “this Service”), between the operator of this App (hereinafter, “we” or “us”) and users. Users must agree to these Terms before using this App.

Article 2 (Registration) #

To use this App, users must complete registration using the prescribed method. If any registration information is found to be false, we may restrict use of this App.

Article 3 (Who Can Use This App) #

This App is for people aged 13 and over. Children under 13 may not use this App.

If you are under 18, please get the consent of a parent or other guardian (your legal representative) before using this App. Please also get their consent before purchasing Premium.

Article 4 (Paid Plan) #

This App offers a paid “Premium” plan. It is an auto-renewing subscription, billed monthly or yearly, and purchased through the App Store.

Premium includes:

• Create and join as many groups as you like
• Groups you are the creator of (including groups whose creator role was handed over to you) can have up to 10 members
• Bury as many time capsules as you like
• See exactly why your status goes up or down, in detailed charts
• Look back at your usage report over 7, 30 or 90 days, or all time (the Screen Time usage chart goes back up to 180 days)
• Check your emergency-unlock history all the way back
• Priority support (we aim to reply within 24 hours)

On the free plan, you can be in one group (including a group you created), groups you are the creator of can have up to 5 members, you can bury one time capsule in total, usage reports cover 7 days, and emergency-unlock history covers the last 30 days.

If Premium ends and you return to the free plan, the groups you are in, their members and the time capsules you buried all stay as they are. However, while you are at a free-plan limit, you cannot join more groups or add more members or time capsules.

• The price and billing period are as shown in the app at the time of purchase. Payment is charged to your Apple Account when you confirm the purchase.
• It renews automatically for the same period unless you cancel at least 24 hours before the end of the current period, and the renewal is charged within 24 hours before the period ends.
• You can cancel in Settings → your name → Subscriptions on your iPhone. After you cancel, you can keep using Premium until the end of the current period.
• Deleting the app or withdrawing your account does not cancel your subscription.
• Purchases, renewals, cancellations and refunds are subject to Apple’s terms. Please request refunds from Apple; we cannot issue refunds directly. This does not limit any rights you have under the law (such as a minor’s right to rescind a purchase).
• Whether Premium is active is confirmed with Apple on our server. If a purchase is refunded or its period ends, your account returns to the free plan.
• A single purchase cannot be used on more than one account.

Article 5 (User Posts) #

What users register or post in this App (such as usernames, user IDs, status messages, group names, photos, time capsule messages, and stamps; hereinafter, “Posts”) is shown to other users, such as members of the same group, depending on the content. Users are responsible for their own Posts. Please post only content you have the rights to, or permission to use. We store and display Posts to the extent necessary to provide and operate this Service.

Article 6 (Prohibited Conduct) #

This App has zero tolerance for objectionable content and abusive users. Users must not engage in any of the following acts:

• Acts that violate laws or public order and morals, or that lead to crime
• Harassing, bullying, threatening or stalking other users
• Posting discriminatory or hateful content, sexual content, or violent or graphic content
• Impersonating another person
• Spam, advertising or solicitation, or repeatedly posting the same content
• Posting another person’s private information (such as their address, phone number or photos) without their permission
• Infringing the rights of others, such as copyrights, portrait rights or privacy
• Posting illegal content, or content that encourages illegal acts
• Acts that interfere with the operation of this App
• Unauthorized use of, tampering with, or unauthorized access to this App
• Any other act similar to those listed above that causes trouble or harm to other users, third parties or us

Article 7 (Reporting and Blocking) #

Users can report inappropriate posts (such as photos or messages) or members to us from within the app. The person you report is not told.

Users can also block a member. Once you block someone, their group activity, photos and time capsule messages are no longer shown to you, and you no longer receive notifications triggered by their actions. They can no longer invite you to a group by your ID. The person you block is not told.

However, blocking does not remove them from your groups. Their name and status message are still shown in places such as the member list, and their activity is still counted in the “Activity this week” chart and the “Made together” record. They can still see your posts as before. You can unblock someone from Profile → Blocked users.

Article 8 (Action Against Violations) #

We review reported content within 24 hours of receiving the report. If we determine that a user has violated these Terms, we will take the following actions according to the violation, without prior notice to the user. We may take the same actions when we find a violation without a report.

• Removing the violating posts
• Suspending the account
• Terminating the account (treated as deleted, the same as a withdrawal)

We may not be able to explain the reasons for these actions.

Suspending or terminating an account does not automatically cancel its App Store subscription. If you are on Premium, you can cancel it in Settings → your name → Subscriptions on your iPhone.

Article 9 (Withdrawing Your Account) #

Users can withdraw their account at any time from “Withdraw account” at the bottom of Profile in the app. Once you withdraw, the account is treated as deleted, and it can no longer be used for this App, including to log in. You also cannot register again with the same email address. You cannot undo a withdrawal yourself.

On the device where you withdraw, every app restriction set with this App is lifted.

Your data is kept on our servers and is not deleted after you withdraw. Other members of your groups will no longer see your username, user ID, status message or monitored apps; you are shown to them as “Withdrawn user”. Your past photos, messages and other posts remain visible to them. If you created a group, the creator role passes to the member who joined it earliest and has not withdrawn (or, if there is none, to the next person who joins). Your data is handled in accordance with our Privacy Policy.

Withdrawing does not automatically cancel your App Store subscription. If you are on Premium, please cancel it before you withdraw. Premium purchased on a withdrawn account cannot be moved to another account.

Article 10 (Suspension of Service) #

We may stop or suspend all or part of this Service without prior notice to users if we determine that any of the following applies:

• When performing maintenance
• In the event of force majeure such as a natural disaster
• Any other case in which we determine that stopping or suspending this Service is necessary

Article 11 (Ending This Service) #

We may end this Service entirely. If we do, we will announce it on our website or in the app at least one month before the end date.

After the announcement, we will no longer accept new Premium purchases. If you are on Premium, please cancel it in Settings → your name → Subscriptions on your iPhone. If you still have Premium time left on the end date, the announcement will explain what you can do (such as how to request a refund from Apple).

Article 12 (Changes to the Terms of Service) #

We may change these Terms if either of the following applies:

• The change is in the general interest of users
• The change does not go against the purpose of our agreement with users and is reasonable in light of the need for the change, the appropriateness of the new content, and other circumstances

When we change these Terms, we will announce the new content and the date the change takes effect (hereinafter, the “Effective Date”) on our website or in the app before the Effective Date. If the change is unfavorable to users, we will announce it at least two weeks before the Effective Date.

From the Effective Date, the amended Terms apply.

Article 13 (Handling of Personal Information) #

We will appropriately handle personal information obtained through use of this Service in accordance with our separately established Privacy Policy.

Article 14 (Disclaimer) #

We strive to provide this Service properly. However, we cannot promise that it will always be available, completely free of bugs, or suited to any particular purpose of yours.

If you suffer damage because of something we are responsible for, we will compensate you in accordance with the law. However, only where our negligence is slight (negligence that is not gross negligence), we will compensate only for damage that would ordinarily arise, up to the amount you paid for Premium in the 12 months before the damage occurred (or 1,000 yen, if that amount is less than 1,000 yen). This limit does not apply in cases of our willful misconduct or gross negligence.

Any trouble between users, or between a user and a third party, should be resolved between the parties concerned. This does not apply where we are responsible.

Article 15 (Governing Law and Jurisdiction) #

These Terms are governed by the laws of Japan. If a dispute regarding this Service goes to court, the district court or summary court having jurisdiction over our address shall be the exclusive court of first instance.

Article 16 (Contact Us) #

For questions about these Terms, please email us at support@goalspace.jp. While you are logged in, you can also write to us from Profile → Contact in the app. We also accept emails at this address when you cannot log in to the app, such as after you withdraw.